Launch a campaign and fix what blocks it

Open the campaign and click Launch campaign, then Launch. If something is missing, the campaign isn't launched and you get the list of what to fix: each item is explained below.

Launch a campaign

1. Open the campaign from Campaigns.

2. If an amber banner shows N things to fix before launching, fix them first (see below).

3. Click Launch campaign at the top right.

4. In Ready to launch the campaign?, check the Fix these first: box if it appears, then click Launch.

   

You see Campaign launched with the number of leads added: "The first actions will be sent within the working hours." The status changes to Running.

You can also launch a draft from the Campaigns list with its switch ("Launch the campaign"). There's no confirmation there: if the campaign isn't ready, a message "… isn't ready to launch" lists the problems, with an Open button.

What happens after the launch

• Every lead of the target list enters the sequence, a few seconds apart.
• The first actions go out within the campaign's working hours and daily limits. See Working hours, daily limits and sender accounts.
• Leads added to the target list later join the running campaign automatically, within about 10 minutes.
• Leads whose email address previously unsubscribed from your emails or bounced are stopped right away, with the status Unsubscribed.

Follow the progress in the Leads and Queue tabs. See Manage campaign leads and Queue.

If the campaign isn't launched

The Almost ready to launch dialog says "The campaign was not launched. Fix the following and try again:" with one line per problem. Click Got it, fix them, and launch again. The same list shows in the amber banner of the campaign page while you edit.

In the sequence, steps that need something show a warning on their card, such as Choose a LinkedIn account or Write the message.

Select a list of leads in the first step.

Click the Start step and choose a list under Select target list.

The selected list has no leads.

Add leads to the list, or select another list. See Add leads to useArtemis.

Add at least one step after the list.

Click Add step under Start and add a step. See Sequence steps.

Step "…" has no LinkedIn account.

A LinkedIn step has no account selected. This happens when the campaign was created before you connected LinkedIn: the account isn't added to existing steps automatically.

• Open each LinkedIn step and choose the account under Select an account, or
• In Campaign settings, tick the account under Rotate between LinkedIn accounts and click Save settings: it then applies to every LinkedIn step.

No LinkedIn account yet? Connect one first: see Connect your LinkedIn account.

Step "…" has no message.

A LinkedIn message step is empty. Write the message, or turn on Write message with AI.

Step "…" has no mailbox. / Step "…" has an empty email body.

Open the email step, choose the Email account and write the Message. To connect a mailbox, see Connect Gmail, Connect Outlook or Connect any mailbox with SMTP.

LinkedIn account … must be reconnected with the secure connection (Settings > LinkedIn accounts).

This account was connected with the old connection method, which no longer sends. Reconnect it on the LinkedIn accounts page. See Reconnect a LinkedIn account.

LinkedIn account … is not connected.

The account is disconnected or restricted. Reconnect it on the LinkedIn accounts page, or select another account on the steps.

A LinkedIn account used by the sequence no longer exists.

An account selected on a step was removed. Select another account on that step.

Mailbox … must be reconnected (Settings > Email accounts). / Mailbox … is not connected.

Reconnect the mailbox in Settings › Email accounts, or select another mailbox on the email step.

A mailbox used by the sequence no longer exists.

The mailbox selected on an email step was removed. Select another one.

Upgrade prompts

Launching and resuming a campaign need a subscription or a running free trial.

• During the free trial you can launch campaigns. Your LinkedIn account sends with reduced daily limits until your subscription starts (up to 15 connection requests and 30 messages a day). See Free trial.
• Without an active subscription (cancelled, or a payment failed), the app asks you to subscribe or to update your payment method before you can use it again. See Invoices and payments.
• AppSumo Lifetime accounts get "Campaigns aren't available on AppSumo Lifetime plans. Upgrade to a subscription to use them." See AppSumo.

In a team, a member can launch the team's campaigns when the team owner has a paid subscription.

After the launch: alerts

If an account stops working while the campaign runs, a red banner on the campaign page explains it, for example "LinkedIn account … is disconnected — reconnect it to resume the campaign." The steps that use that account wait, and continue once it's fixed. See Pause, resume, edit or delete a campaign.

FAQ

I can't start my campaign: the LinkedIn account is missing

Connect your LinkedIn account on the LinkedIn accounts page, then select it on each LinkedIn step, or tick it under Rotate between LinkedIn accounts in Campaign settings. Launch again.

The launch says "0 leads added"

Leads already in the campaign aren't added twice. If the list is new, check that it really contains leads.

Can I launch a campaign with email steps?

Yes, as long as each email step has a connected mailbox and a message. Leads without an email address skip the email steps. See Find emails for a list.