Website Terms of Use

Privacy Policy for useArtemis

At useArtemis, accessible from https://useArtemis.co, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by useArtemis and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

Client data:

  • (a) Registration Information. When you create an account on the Platform, we collect the following required information about you: email address, first and last names, and phone number. You must enter the above information yourself to create an account unless we receive such information (except phone number) about you from the Gmail authentication token when you choose to sign up using the ‘Sign In with Google’ button.
  • (b) Authentication Token Information. When you create an account on the Platform through the ‘Sign In with Google’ button, we collect encrypted Gmail authentication token obtained from Google LLC. We can obtain the following information about you via such a token: first and last names, email address, language settings .
  • (c) Automatically Collected Information. When you create an account, we collect certain information about you and your device automatically, including, IP Address, referral link, registration date, account balance information, language, and browser type. We may also collect some information about your activity on the Platform, such as the time you purchased a subscription or renewed your plan.
  • (d) Workplace Information. When you create an account on the Platform, we collect some general information about your workplace and the purpose for using our Platform so that we can develop and optimize our Platform to meet the needs of our customers. Collecting workplace information allows us to know specifically who the processing agent is in order to expedite communication, e.g. in the event we receive a request from a data subject. Such information includes your company name, approximate company size, your occupation and purpose for using our Platform.
  • (e) Payment Information. If you order services from us, you will need to provide certain personal details, including payment information, so the order can be fulfilled. This information includes your identifier (client and order), email address, IP address, phone number, first and last names, country code, address (city, state, zip code), company name, card type, last 4 digits of the card number, user agent and browser language data, name of payment processor and may be used to prevent fraudulent chargebacks.
  • In order to obtain payment from you, we will use or direct you to a third-party payment processor who will collect this information from you and process your payment. Please note that a third-party payment processor is responsible for all collection, processing, and storage of your financial information and we do not have direct access to or possession of your payment card information (except the four last digits of the card number) or banking information.
  • (f) Google User Data: Email address of the integrated Gmail account, the access token, or identifiers for 1) drafts and messages sent via Remind Me and Send Later features of Email Tracker for Gmail, 2) emails sent via campaigns and/or GBlast, 3) all inbox emails with all text information, attaches and images, received as answer to emails sent via campaigns.
  • (g) Email Drip Campaigns Data: Information regarding the Email Drip Campaigns services sent by the clients: login and password from the client’s email sender account, email addresses added to drip campaign recipients, settings for the purposes of sending the email drip campaigns, replies to campaign emails, a timeline of these campaign actions, identifiers of sent and received emails, content of emails, information on the email recipient, the tracking status of sent emails for statistics.
  • (h) Email Warm-Up Campaigns Data: Information regarding clients’ use of the Email Warm-Up Campaigns services, i.e. how many emails were sent, received, and found in the ‘spam’ section of your warm-up email account during your email warm-up campaign.
  • (i) Integrations API Information: Clients’ API tokens, which are nеnecessary to integrate your account (giving our Platform access to a third-party platform API) with other third-party services, including CRM, collaboration tools, forms, customer support platforms, such as Calendly, Pipedrive, Zapier, Google Calendar.

Visitor data:

  • (j) Contact Information. We can collect some personal data when you submit your personal information via the Site’s online chat or other forms to contact, provide feedback on our Platform, or join our affiliate program. Such data may include name, email address, phone number, message, and other information you may provide us via available contact options.
  • (k) Cookies Information. On our Site, we use cookies and other tracking technologies for a variety of purposes: for analytics, marketing activities, remembering your preferences, and other purposes. Such use may involve the transmission of information from us to you and from you to a third party website or us. To learn more regarding our use of cookies please see our Cookie Policy.

Prospect data:

  • (l) Prospect data. We collect and process third-party personal data (mainly information related to data subject’s business interests or occupation) that has been provided to us by the Client or generated/collected through useArtemis's tools (Email Finder, LI Prospect Finder, Single Email Search, Bulk Email Search, Domain Search, Bulk Domain Search, Company Profile Search) under instructions provided by Client. Such information can include email address and/or first name, last name, corporate email, location (not precise), industry, current and previous position, place of work, links to social media.
  • (m) CRM Data: We process prospect data and any other personal data provided to us by our Client within the useArtemis CRM service, including information used in ‘Deals’ and ‘Tasks’ features of CRM.
We use the personal data we collected and the personal data you provided us with or requested us to collect only for the purposes listed in this Policy. We may share your personal data with third parties solely for the purposes listed herein.
We DO NOT sell your data. We DO NOT use automated decision-making and profiling. We DO NOT intentionally collect and process the personal data of children or any sensitive personal data. Please, refrain from sharing your or third-party sensitive personal data.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • We use your Google API data to provide services, including Email Drip Campaigns, Email Warm-up Campaigns to clients and ensure the proper operation of the Platform
  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

GOOGLE USER DATA

MPORTANT: Snovio's use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. We analyze all new emails in your Inbox using automated algorithms and, in the event, they are received as answer to emails sent via campaigns and the single send email option, we will store them (with all text information, attaches, and images) and record the results of the analysis to provide accurate campaign functioning, campaign statistics, demonstrate the content of the emails to the user (to which Snovio does not have access), and ensure operability of the Remind Me feature in case the sent email receives no reply. We do not access your Sent emails through your Gmail account. We use access to draft sending in your Gmail account to ensure the operability of the Send Later feature. We may add a tracking pixel to the body of emails sent through our service to track email opens and wrap your links with a tracking domain to track link clicks. We use the data acquired through these tracking methods to maintain email campaign operability and provide campaign reports. You may revoke Snovio’s access to your Gmail account in the Account’s settings page here. If you decide to do so, we will lose access to your Gmail account and will no longer be able to provide you campaign sending services through Gmail API or implement Send Later and Remind Me features through the Gmail Email Tracker. We delete all data collected from your Gmail account upon request. Not all Google User Data may contain personal data. Some statistical data will be anonymized. With regard to the access to Google User Data as specified above, we will: only use access to read, write, modify, or control Gmail message bodies (including attachments), metadata, headers, and settings to provide a web email client that allows users to compose, send, read, and process emails and will not transfer this Gmail data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets; not use this Gmail data for serving advertisements; not allow humans to read this data unless we have your affirmative agreement for specific messages, doing so is necessary for security purposes such as investigating abuse, to comply with applicable law, or for the Platform's internal operations and even then only when the data have been aggregated and anonymized. Email Warm-up When you use our Email Warm-up services we may perform the following actions in your Gmail account: review emails and settings of your Gmail account; send emails on your behalf from Gmail account; access the list of folders from and create new folders in your Gmail account; access the list of emails from your Gmail account and information (with all text information, attaches and images) in your emails; move emails between folders in your Gmail account; remove emails from ‘spam’ section in your Gmail account; mark emails as ‘read’, ‘important’ and ‘star’ in your Gmail account.

Log Files

useArtemis follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, useArtemis uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of useArtemis.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on useArtemis, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that useArtemis has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

useArtemis's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

useArtemis does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.