Privacy policy

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

Client data

1. (a)
   Registration Information. When you create an account on the Platform, we collect the following required information about you: email address, first and last names, and phone number. You must enter the above information yourself to create an account unless we receive such information (except phone number) about you from the Gmail authentication token when you choose to sign up using the ‘Sign In with Google’ button.
2. (b)
   Authentication Token Information. When you create an account on the Platform through the ‘Sign In with Google’ button, we collect encrypted Gmail authentication token obtained from Google LLC. We can obtain the following information about you via such a token: first and last names, email address, language settings.
3. (c)
   Automatically Collected Information. When you create an account, we collect certain information about you and your device automatically, including, IP Address, referral link, registration date, account balance information, language, and browser type. We may also collect some information about your activity on the Platform, such as the time you purchased a subscription or renewed your plan.
4. (d)
   Workplace Information. When you create an account on the Platform, we collect some general information about your workplace and the purpose for using our Platform so that we can develop and optimize our Platform to meet the needs of our customers. Collecting workplace information allows us to know specifically who the processing agent is in order to expedite communication, e.g. in the event we receive a request from a data subject. Such information includes your company name, approximate company size, your occupation and purpose for using our Platform.
5. (e)
   Payment Information. If you order services from us, you will need to provide certain personal details, including payment information, so the order can be fulfilled. This information includes your identifier (client and order), email address, IP address, phone number, first and last names, country code, address (city, state, zip code), company name, card type, last 4 digits of the card number, user agent and browser language data, name of payment processor and may be used to prevent fraudulent chargebacks.

   In order to obtain payment from you, we will use or direct you to a third-party payment processor who will collect this information from you and process your payment. Please note that a third-party payment processor is responsible for all collection, processing, and storage of your financial information and we do not have direct access to or possession of your payment card information (except the four last digits of the card number) or banking information.
6. (f)
   Google User Data: Email address of the integrated Gmail account, the access token, or identifiers for 1) drafts and messages sent via Remind Me and Send Later features of Email Tracker for Gmail, 2) emails sent via campaigns and/or GBlast, 3) all inbox emails with all text information, attaches and images, received as answer to emails sent via campaigns.
7. (g)
   Email Drip Campaigns Data: Information regarding the Email Drip Campaigns services sent by the clients: login and password from the client’s email sender account, email addresses added to drip campaign recipients, settings for the purposes of sending the email drip campaigns, replies to campaign emails, a timeline of these campaign actions, identifiers of sent and received emails, content of emails, information on the email recipient, the tracking status of sent emails for statistics.
8. (h)
   Email Warm-Up Campaigns Data: Information regarding clients’ use of the Email Warm-Up Campaigns services, i.e. how many emails were sent, received, and found in the ‘spam’ section of your warm-up email account during your email warm-up campaign.
9. (i)
   Integrations API Information: Clients’ API tokens, which are nеnecessary to integrate your account (giving our Platform access to a third-party platform API) with other third-party services, including CRM, collaboration tools, forms, customer support platforms, such as Calendly, Pipedrive, Zapier, Google Calendar.

Visitor data

1. (j)
   Contact Information. We can collect some personal data when you submit your personal information via the Site’s online chat or other forms to contact, provide feedback on our Platform, or join our affiliate program. Such data may include name, email address, phone number, message, and other information you may provide us via available contact options.
2. (k)
   Cookies Information. On our Site, we use cookies and other tracking technologies for a variety of purposes: for analytics, marketing activities, remembering your preferences, and other purposes. Such use may involve the transmission of information from us to you and from you to a third party website or us. To learn more regarding our use of cookies please see our Cookie Policy.

Prospect data

1. (l)
   Prospect data. We collect and process third-party personal data (mainly information related to data subject’s business interests or occupation) that has been provided to us by the Client or generated/collected through useArtemis's tools (Email Finder, LI Prospect Finder, Single Email Search, Bulk Email Search, Domain Search, Bulk Domain Search, Company Profile Search) under instructions provided by Client. Such information can include email address and/or first name, last name, corporate email, location (not precise), industry, current and previous position, place of work, links to social media.
2. (m)
   CRM Data: We process prospect data and any other personal data provided to us by our Client within the useArtemis CRM service, including information used in ‘Deals’ and ‘Tasks’ features of CRM.

We use the personal data we collected and the personal data you provided us with or requested us to collect only for the purposes listed in this Policy. We may share your personal data with third parties solely for the purposes listed herein.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

• We use your Google API data to provide services, including Email Drip Campaigns, Email Warm-up Campaigns to clients and ensure the proper operation of the Platform
• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Google compliance

useArtemis’s use and transfer to any other app of information received from Google Accounts will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Chrome extension

The useArtemis Chrome extension (“useArtemis - Email Finder for LinkedIn”) adds a side panel next to LinkedIn. With it, a signed-in useArtemis user can find the work email of the LinkedIn profile they are viewing, save that person to their useArtemis lead lists or campaigns, export the people of a LinkedIn or Sales Navigator search to a lead list, and connect their own LinkedIn account to their useArtemis campaigns. This section describes the data the extension handles. It works only on linkedin.com and on the useArtemis connect page, and only for the features below.

What the extension collects

• Sign-in information. A sign-in token issued by useArtemis when you connect the extension to your account, kept in the extension's storage on your device with your settings (selected workspace, last list or campaign used, cards you closed). The token expires after 180 days and stops working when you sign out from the extension.
• The LinkedIn profile you are viewing. While the side panel is open on a LinkedIn profile, the extension reads what the page shows: name, headline, job title, company, location, photo, profile URL, connection degree, follower and connection counts, school, website, About text, experience and education. The profile URL is sent to useArtemis to show an email you already found for this person. The other details are sent to useArtemis only when you click Find email or save the person.
• LinkedIn searches you export. When you click Export on a LinkedIn people search, Sales Navigator search or Sales Navigator lead list, the address of that page is sent to useArtemis, with the number of people and the list you chose.
• Your own LinkedIn account. To show whether the LinkedIn account logged in to your browser is connected to useArtemis, the extension reads its member identifier, public profile name and photo from LinkedIn. The identifier is sent to useArtemis when you connect it, save a person or export a search, to use the right LinkedIn account.
• Authentication information, only when you ask for it. When you click Connect this LinkedIn account or Reconnect, the extension reads your LinkedIn session cookies (li_at, and li_a when Sales Navigator is used) and sends them once, with your browser's user agent, languages and time zone, to useArtemis to connect your LinkedIn account. useArtemis adds your IP address so that the connection uses a server in your country. The extension never stores these cookies, never reads them in the background, and never reads the cookies of any other website.

How it is used

This data is used only to provide the features you use in the extension: finding and showing work emails, saving people to your lists and campaigns, exporting searches, and connecting your LinkedIn account. It is not used for advertising, not sold, not used to build profiles of you, and not used for any purpose unrelated to these features. useArtemis staff only access it when needed for support, security or legal obligations.

After you save a person, useArtemis can complete the lead with their full LinkedIn profile and their company's details. When your LinkedIn account is connected to useArtemis, this lookup is made with that account, without notifying the person, within a daily limit per account. People you save or export become prospect data of your account (see “Prospect data” above): you are the data controller for them, and useArtemis processes them on your behalf.

How it is stored and protected

All data is sent over encrypted connections (HTTPS) and stored on useArtemis's servers (see “Location of data storage and transfers”), in your account or in the team workspace you selected. On your device, the extension only keeps the sign-in token and the settings listed above. useArtemis does not store your LinkedIn session cookies: they are handed to our LinkedIn connection provider, which keeps the LinkedIn session open for your connected account until you remove that account.

Who it is shared with

• Email finding and verification providers, which receive the name, company and LinkedIn profile URL of a person when you click Find email.
• Our LinkedIn connection provider, which receives your LinkedIn session cookies and IP address when you connect your LinkedIn account, the searches you export, and the profiles and company pages looked up with your connected account.
• Company data providers, which receive a company's website domain to return its public company details.
• The members of a team workspace, who see the people saved to that workspace.

These providers process the data only to deliver the service to useArtemis. We do not share extension data with anyone else, except when required by law.

Retention and your choices

• People you save and lists you export stay in your account until you delete them, or close your account (see “Data retention periods”).
• Sign out in the extension's menu disconnects every copy of the extension from your account. Uninstalling the extension deletes what it keeps on your device.
• You can remove your LinkedIn account at any time in Settings › LinkedIn accounts, which ends its connection. Logging out of LinkedIn in your browser also ends a connection made with the extension.
• To access or delete your data, email hello@useartemis.co.

The use of information received through the extension complies with the Chrome Web Store User Data Policy, including the Limited Use requirements.

Third party data

In the context of using our services, namely creating emailing campaigns and contact lists, useArtemis has access to the information contained in the email contact lists you create in your account, as well as the subject and content of the emails that you send out via our services.

This data is stored on secure servers and only a limited number of people are authorized to access your contact lists, in particular for the purpose of providing support services.

You are easily able to recover your contact lists from your useArtemis account at any time, by clicking on the “export” button. You may also modify and or delete contacts at any time from your account.

In no case does useArtemis sell, share or rent out your contact lists to third parties, nor does it use them for any purposes other than those set forth in this policy. We will use the information from your contact lists only for legal requirements, to invoice and collect summaries for our own statistics and for the purposes of providing you with customer support services.

As creator of the contact lists and associated email campaigns, you are considered the data controller within the meaning of the GDPR, and useArtemis is acting only as a data processor. In this capacity, you are responsible in particular for:

• making all the declarations necessary to the relative data protection authority,
• complying with all current regulations in force, including the data protection laws,
• obtaining the explicit consent of the persons concerned when collecting their personal data,
• ensuring your authority to use the personal data collected in accordance with the defined end purposes and refraining from any unauthorized use.

If a recipient of your emails sent via our services requests us to modify or delete his/her personal data, we will honor that request after proper verification and will inform you of it.

Data retention periods

Your personal data is kept for the periods set out below.

Personal data collected for the execution of the services as well as information about how and when you use the services:

The time needed to provide to you our services, and in no event no longer than 3 years after closing your account (unless otherwise required by law).

Personal data collected in order to send newsletters, requests and direct marketing:

3 years from data collection or last active contact with the prospect.

Personal data collected for evidentiary purposes:

Duration of the statutory limitation period (generally 5 years).

Personal data collected as part of your data subject’s rights:

If we ask you for proof of identity, we only retain it for the time necessary to verify your identity. Once the verification has been carried out, the proof is deleted.

Location of data storage and transfers

The host servers on which useArtemis processes and stores its databases are located exclusively within the European Union.

useArtemis will inform you immediately, to the extent we are legally authorized to do so, in case of any application or order originating from an administrative or judicial authority relating to your personal data.

Regarding the tools we use (see article “Third party disclosures” on recipients of the collected data, concerning our processors), your personal data could be transferred outside the European Union. The transfer of your data within this framework is secured by the following safeguards:

• Either these data are transferred to a country which has been deemed to offer an adequate level of protection by the European Commission;
• Or we have concluded with our processors a specific contract governing the transfer of your data outside the European Union, based on the standard contractual clauses approved by the European Commission between a data controller and a processor.