Information we collect
How we use your information
We use the information we collect in various ways, including to: We use your Google API data to provide services, including Email Drip Campaigns, Email Warm-up Campaigns to clients and ensure the proper operation of the Platform Provide, operate, and maintain our website Improve, personalize, and expand our website Understand and analyze how you use our website Develop new products, services, features, and functionality Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes Send you emails Find and prevent fraud
useArtemis’s use and transfer to any other app of information received from Google Accounts will adhere to Google API Services User Data Policy, including the Limited Use requirements.
THIRD PARTY DATA
In the context of using our services, namely creating emailing campaigns and contact lists, useArtemis has access to the information contained in the email contact lists you create in your account, as well as the subject and content of the emails that you send out via our services. This data is stored on secure servers and only a limited number of people are authorized to access your contact lists, in particular for the purpose of providing support services. You are easily able to recover your contact lists from your useArtemis account at any time, by clicking on the “export” button. You may also modify and or delete contacts at any time from your account. In no case does useArtemis sell, share or rent out your contact lists to third parties, nor does it use them for any purposes other than those set forth in this policy. We will use the information from your contact lists only for legal requirements, to invoice and collect summaries for our own statistics and for the purposes of providing you with customer support services. As creator of the contact lists and associated email campaigns, you are considered the data controller within the meaning of the GDPR, and useArtemis is acting only as a data processor. In this capacity, you are responsible in particular for: making all the declarations necessary to the relative data protection authority, complying with all current regulations in force, including the data protection laws, obtaining the explicit consent of the persons concerned when collecting their personal data, ensuring your authority to use the personal data collected in accordance with the defined end purposes and refraining from any unauthorized use. If a recipient of your emails sent via our services requests us to modify or delete his/her personal data, we will honor that request after proper verification and will inform you of it.
DATA RETENTION PERIODS
Your personal data is kept for the periods set out below. Personal data collected for the execution of the services as well as information about how and when you use the services: The time needed to provide to you our services, and in no event no longer than 3 years after closing your account (unless otherwise required by law). Personal data collected in order to send newsletters, requests and direct marketing: 3 years from data collection or last active contact with the prospect. Personal data collected for evidentiary purposes: Duration of the statutory limitation period (generally 5 years). Personal data collected as part of your data subject’s rights: If we ask you for proof of identity, we only retain it for the time necessary to verify your identity. Once the verification has been carried out, the proof is deleted.
LOCATION OF DATA STORAGE AND TRANSFERS
The host servers on which useArtemis processes and stores its databases are located exclusively within the European Union. useArtemis will inform you immediately, to the extent we are legally authorized to do so, in case of any application or order originating from an administrative or judicial authority relating to your personal data. Regarding the tools we use (see article “Third party disclosures” on recipients of the collected data, concerning our processors), your personal data could be transferred outside the European Union. The transfer of your data within this framework is secured by the following safeguards: Either these data are transferred to a country which has been deemed to offer an adequate level of protection by the European Commission; Or we have concluded with our processors a specific contract governing the transfer of your data outside the European Union, based on the standard contractual clauses approved by the European Commission between a data controller and a processor.